ANPAC's Five Star Claim Service®

Service you can count on…

With ANPAC's Five Star Claim Service® you can be sure that your premium dollars will buy the protection you need and the prompt, courteous service that you deserve. If you have suffered a loss, whether it's from a minor fender-bender or a major house fire, the last thing you need to worry about is unnecessary delays or conflict with your insurance company.

"Ninety-five percent of ANPAC customers say they would recommend ANPAC to a friend." ---- Flaspöhler Research Group, (August 2003).

Our customers say it best. No one wants to think about being in an automobile accident, or having fire or storm damage destroy your home. But statistics show that for most of us, it's not a matter of if, but when. ANPAC's Five Star Claim Service® is designed to provide assurance and confidence throughout the claims process. Our focus is on what you need and when you need it.

Actual examples of Five Star Claim Service® in action…

"We filed a claim one morning, went to the repair shop for an estimate and by the end of the day, our claim was paid."

"We called in with an auto claim and the adjuster verified coverages, discussed the claim and arranged for the appraisal. Our car was inspected within an hour and within just a few hours from when we reported the claim, the adjuster reviewed the repair figures, confirmed our choice of repair shop, arranged for a rental car and issued a check for the repair."

Our Customers Say It Best! *

"Thank you for the speedy, professional, yet friendly person you are in handling my claim. It really made a difference…" Austin, MN

"I had my claim handled by the first person I spoke to…" Scottsdale, AZ

"I've told everyone how happy I am with American National. You bet I would recommend them to a friend…" Denver, CO

"The claims department and repairer (sic) worked hand-in-hand and had my windshield repaired quickly. Loved the service. Cannot ask for more..." Las Vegas, NV

"What I need is an insurance company that gets things done. American National did just that with our claim..." Salt Lake City, UT

It's a fact…
According to a national survey developed by the Flaspohler Research Group, (August 2003), statistics prove that ANPAC customers are consistently more satisfied than customers of other national carriers with the excellent service they received and the speed in resolving their claim, and the expert abilities of ANPAC claims representatives. ANPAC performed better in each and every category!


24-Hour Claim Hotline - 1-800-333-2860

 

*One experience is not necessarily indicative of another and individual results may vary.



     
 
 
     
 

  
American National Insurance Company, Galveston, TX
American National Property and Casualty Companies, Springfield, MO

Farm Family Life Insurance Company, Glenmont, NY
Farm Family Casualty Insurance Company, Glenmont, NY
United Farm Family Insurance Company, Glenmont, NY



All products, coverages, and options are not available in all states, and eligibility requirements will apply. Products and services referenced in this website are provided through multiple companies. Each company has financial responsibility only for its own products and services and is not responsible for the products and services provided by the other companies.

Personal lines and commerical insurance products offered through one of these American National subsidiaries or affiliates: American National Property and Casualty Company (ANPAC), Springfield, MO (except in CT, DE, MA, ME, NH, NJ, NY, RI, VT, FL, NC, MI, MS); American National General Insurance Company; Pacific Property and Casualty Company (California residents); ANPAC Louisiana Insurance Company (Louisiana residents); American National Lloyds Insurance Company (Texas residents); American National County Mutual Insurance (serviced by ANPAC – Texas residents); United Farm Family Insurance Company, Glenmont NY in MD and PA; Farm Family Casualty Insurance Company, Glenmont NY in CT, DE, MA, ME, NH, NJ, NY, RI, VT and WV.

Life Insurance products are issued through American National Insurance Company, Galveston Tx or Farm Family Life Insurance Company, Glenmont, NY. Disability Income products and services are issued through Farm Family Life Insurance Company, Glenmont, NY or Illinois Mutual Insurance Company, Peoria, Illinois.

Tax issues that may be discussed are subject to change and this is for your information only. Discussion of such issues does not constitute tax or legal advice. Please consult your tax advisor, attorney or CPA for guidance on all tax matters.

These brief descriptions of coverages available are for illustrative purposes only, and are not intended as a statement of contract. For actual terms and conditions of coverage provided, refer to your insurance policy, or, for more information about coverage options and availability, talk to your American National agent and eligibility guidelines apply. American National Family of Companies reserves the right to discontinue programs at any time.

This site may have links to other sites, which are not maintained by American National Insurance Company, it's subsidiaries or affiliates. Such links do not imply endorsement or approval of these sites or the content therein by American National, its subsidiaries or affiliates.

 

 
 
     
 
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